Date: Mon, 16 Aug 2004 00:11:17 -0300
From: Dexter J <>
Subject: Re: 2003 Saab 93 problems

Salutations: On Mon, 16 Aug 2004 02:00:14 GMT, rchokelal <> wrote: > Your Saturn/SAAB dealers will happily replace any parts and update the > software to give you the SAAB experience you paid for. Rest Assured, you > made a great choice getting the 2003 or newer SAAB 9-3. > We love our 2003 Linear and will get another in 2007. > Cheers, > Raymond Horse feathers (at least locally here in Halifax using the Forbes group of Companies).. While the parts department is top notch - and the local man with the wrenches is first rate - I cannot think of a dealership chain in my area that have gone further out of my good books at the front desk... Ever... They botched a simple transmission filter installation on a substantially larger front wheel GM machine we own, blithely handed us the $1,000 bill - later - explaining that it must have been broken before I dropped it off (despite them having moved it around the lot for a week waiting for parts). As it finally turned out it the someone pinched and cut the oil ring for the filter as I suspected at the time. Thankfully - it eventually dropped into the oil pan and my indie shop was able to fish it all out this year. I have a 1994 aero with an open recall on it and the local manager has thus far refused to address it, suggesting instead that I take it stateside for repairs (even though SAAB USA has kindly sent them the official recall, instructions for repair and part numbers).. Nope - I love my parts counter - even consider the local sales specialist to be a pal - but the 'service' experience at the front desk has clearly been horrendous here across the both the GMC and SAAB lines. Perhaps I should move.. -- J Dexter - webmaster - all tunes - no cookies no subscription no weather no ads no news no phone in - RealAudio 8+ Required - all the Time Radio Free Dexterdyne Top Tune o'be-do-da-day Bill Monroe - Mule Skinner

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