Date: Sat, 12 Aug 2006 13:52:16 GMT From: - Bob - <uctraingnospamanet.com> Subject: Re: JD Power: Saab 2nd to last in quality
On 12 Aug 2006 02:13:47 GMT, Dave Hinz <DaveHinznospaml.com> wrote: >> No offence, however, in retrospect, your argument, is almost borderline >> snobbish. > >Great, let's go for openly hostile then. Apparently you're not getting >my points, because you spout crap like this: Don't take this too personally, Dave's been a bit grumpy the last several months. He's been venting a lot. >(sigh). What the hell does this have to do with my repeated questioning >of how the metrics are gathered, minor vs. major problems? Here I have to agree with Dave. First, the methods used by CR to gather statistic are statistically invalid. If CR researched voter's opinions it would be "Dewey Wins" every time. JD Power's methods are even worse. Second, they do fail to separate the major from the minor, so a car with problems like failing ECU's would be classed with problems like a bad door switch; problems like failing tranny gears are classed with problems like a bad seal. >Further, how >does it address what is acceptable at one price point but brings a >callback at a different price point? He's also right about the price point. Most of the people I know who purchase a car near the bottom of the line are much more tolerant of needed repairs, chalking it up to "well, I did buy the cheap car" whereas people who spent a bucket of money are outraged at not "getting what they paid for". It's as much of a relative pain for both and both are justified at getting upset but those who buy near the bottom of the price range are typically (and correctly most times) expecting less quality. My humble experience buying at the bottom and top of some product price ranges. Combine the first point with the second and... well... the survey's are totally invalid. Saabs do not belong in the bottom slots. They don't fit in at the top either - Saab drive quality with traditional Japanese reliability would be nice... but Japanese reliability is dropping fast too in my experience.
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