Date: Wed, 16 May 2007 20:07:16 GMT
From: Eeyore <>
Subject: Re: Saab Lost a Loyal Customer

Fred W wrote: > Craig wrote: > > Actually it is not the dealership, but the Saab Factory rep. The dealer > > knows me very well, and in years past would've had no problem covering > > this, but the service manager told me that if he did try and do this > > under warranty, the factory rep/reg. mgr. would kick it back. > > OK, so it's the GM assigned SAAB factory rep. This would explain why it > seems to be a common theme... GM seem to be determined to lose customers. Graham

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