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Saab Service & Mechanics Listings MN

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Page Index: The Foreign Service | Uptown Imports | Back to Main Index
Uptown Imports (Verified 2019)
2904 Harriet Ave. So.

I have been compelled to write this letter which I am certainly not 
accustomed to, until now! After suffering through multiple major repairs 
on my 2001 Saab 9-5 at other "Repair Shops", I was forced into searching 
for a professional, reputable repair facility. I spoke to friends, family 
and even went so far as to ask a technician at Morries Saab if he had any 
suggestions as to where I might find someone that did high quality work for 
a reasonable price? When the Saab technician pulled me aside and said that 
"Uptown Imports will take care of you", I made the call.
In January of this year my 17 year old daughter was driving my Saab (I'm 
sure with kid gloves) down 394 at an undetermined speed when the engine was 
blown. I live west of the metro, so I had a shop in Mayer, MN locate a used 
motor with 35K miles and they installed it for a total of $6200. Shortly after 
the 30day warranty expired it began to leak oil. The leak worsened and I returned 
to the scene of the crime. I was told I shouldn't have bought a used engine. 
Not quite the answer I was looking for. 
My search mentioned earlier began. I was greeted on the phone by Steve and treated 
more professionally than I am at my doctor's office. He thoroughly explained what 
they would do to diagnose the problem and said they would contact me as soon as 
they knew what the best plan of attack would be. He followed through exactly as 
stated and I was given a quote over the phone which they stood by. In each and 
every instance John and Steve have done exemplary work on my Saab and I have 
nothing but praise for Uptown Imports! 
I have been in sales for over twenty years and consider myself to be driven to 
exceed all of my customer's expectations; it is for this reason that I also have 
very high expectations when it comes to receiving service of any type. Uptown 
Imports has exceeded those very high expectations on every visit regardless of the 
complexity, and it is for this reason that I am writing this
letter of praise and my highest recommendation!
Submitted by Chuck C.

Hey these guys are great I have been bringing my SAAB to them 
for about four years now and they have always treated me great me being 
a woman and all (gotta check out the bathroom it's great!).  They tell 
me what's wrong with my car (when I pick it up they even show me my old 
parts!)teach me how things work and never belittle me because I am a 
woman. They have the SAAB factory scan tool I think it's called a Tech2 
from what they have said not many shops have this tool in the Twin 
The other thing that is great is the Car Care Club Card it has all kinds 
of great offers and saves me gobs of money on my repairs and 
If you are looking for a shop that is helpful and knows what they are 
doing when it comes to  SAAB's you'll be happy you chose them I know I 
Oh by the way they were just voted best auto repair shop in Minneapolis 
and St. Paul by!
Submitted by A. M.

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