That letter is pure PR/Marketing narrative - Saab 9-3SS Bulletin Board - Saabnet.com
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That letter is pure PR/Marketing narrative
Posted by kerwin [Email] (more from kerwin) on Fri, 27 Feb 2009 18:30:17
In Reply to: Message from GM concerning Saab, bryan217, Thu, 26 Feb 2009 11:22:08
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It is originated by an American-sounding name, from Premium Channel, GM. Have we ever heard of this guy or this organization? The truth will be when you or I drive into the Saab dealer that is still open, and try to get the car fixed. I have recently experienced Saab USA's customer servicve lip service in a dispute. Result: those dealers are independent franchises, and we can't tell them what to do. This dealer was the stereotype of bad dealers. Say anything pre-sale, and say anything later, too, even if it contradicts earlier assertions.
That letter was from PR/Marketing,I bet.
posted by 173.49.161...
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