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Call CC...
Posted by aaron [Email] (more from aaron) on Wed, 26 Apr 2006 16:23:47
In Reply to: How I "saved" $70, Vicsaero95, Wed, 26 Apr 2006 12:04:17
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Did you pay with credit card?
If you're 100% it wasn't already damaged by 'something' or 'someone else' (not you, but maybe some other past shop)...
Call credit card company and dispute tire install charge, tell them company damaged your axle nut and cost to replace nut plus labor is x amount of dollars, and dispute that amount.
Say you already tried to remedy situation with shop, and they were not helpful.
Why were they messing with axle nut to change tires?
If paid by cash, just go back and act tough until they agree to replace axle nut. Customer is always right. Easier said than done, but when you finally get relief, it's satisfying, then make nice with whoever gives in, so you all remain friends... always the diplomat, but sometimes diplomats have to be tough.
No apology necessary on your part... they $#%#ed up.
aaron
posted by 65.2.12...
Posts in this Thread:
- How I "saved" $70, Vicsaero95, Wed, 26 Apr 2006 12:04:17
- Thanks for all your responses!, Vicsaero95, Thu, 27 Apr 2006 05:44:23
- Re: How I "saved" $70, rob2, Thu, 27 Apr 2006 01:55:56
- Why would they mess with the axle nut..........., andym, Wed, 26 Apr 2006 17:00:22
- Call CC..., aaron, Wed, 26 Apr 2006 16:23:47 <-- Viewing This Message
- Re: How I "saved" $70, Dana , Wed, 26 Apr 2006 15:48:46
- Re: How I "saved" $70, Erik919kt, Wed, 26 Apr 2006 12:19:17
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