Re: Tell me if I am Crazy - Saab NG900 & OG9-3 Bulletin Board - Saabnet.com
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Re: Tell me if I am Crazy
Posted by 2Slow (more from 2Slow) on Thu, 2 Nov 2000 14:08:29
In Reply to: Tell me if I am Crazy, NewSaab, Thu, 2 Nov 2000 12:54:07
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Did you buy or lease it?
If you leased it, who really cares...nobody will ever see it.
If you bought it, and it really bothers you, complain. Talk to the dealer first and explain that you are not satisfied with the quality of the work. Show the service writer what the technician did. Be polite. If they do nothing, get the names of all parties involved (buisness cards?) and call SaabUSA. (1-800-SAABUSA) Hopefully they will tell the dealer to replace the parts that they damaged.
Try to be as nice as possible about it though. Remember these are the people who you are going to be doing any waranty work on your vehicle. They also decide what is and isn't covered under waranty. No need to piss them off if you don't have to.
-Joe
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