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, Thu, 27 Apr 2006 10:10:05
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I know the previous owner. I was the one that convinced him to get a Viggen and eventually found it for him. I kinda feel I have to grace people here with the rest of the story since I've been hearing about this since day one and he has shared your less than polite emails with me.
He had this car for four years and babied it. He changed the oil religiously with M1 and used Saab branded filters. He had this car in for service a year or so ago while it was under warranty for a noise the dealership in question said was a bad tensioner pulley. They replaced the pulley and performed a milestone service, which includes an oil change. The noise went away for a while and when it came back after the warranty had expired, he talked to an independent garage who told him to do a flush and an oil change. We did it together and the noise went away. It came back after he took it out of mothballs this spring to sell it, and when you first came to look at it, he pointed out the noise right away. He even had it sit cold so you'd hear it at its worst and he offered to perform a flush and oil change for you to try to get rid of the noise, but you wanted the car right away. He called the dealership to make sure his service records would be released to you, records which would show that they suggested dropping the pan. And you call him dishonest?
So why did he refuse service? He thought an oil change would take care of the issue. He thought it was just a finicky car that liked frequent oil changes. Dumb? Maybe. Cheap? Maybe. Dishonest? You gotta be kidding me.
Did he know about the warranty extension? Not sure. Probaby not since he was really good at getting the dealership to fix stuff under warranty that really shouldn't have been. He'd probably be really ticked off if he found out about it now.
Basically my friend, you bought a used car knowing full well there was something wrong with it. You drove it with an unexplained engine noise for 3 weeks and you drove the car after the oil light came on. How can you possibly blame him for any of this? And how do you expect him to react when you write abusive emails to him? Maybe if you had handled yourself better he would have gone to bat for you at the dealership; like I said he was amazing at getting them to cover stuff. But it looks like you burned that bridge, chief.
My advice? INSIST that Saab cover the damage under warranty, especially since the dealership misdiagnosed the issue last year. Otherwise, suck it up, leave the guy alone and realize you still got an insane deal even after all this trouble.
posted by 209.60.99...
, Thu, 27 Apr 2006 10:10:05, Fri, 28 Apr 2006 01:44:25, Fri, 28 Apr 2006 01:44:24
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