RockAuto will send WRONG ones!! - Saab NG900 & OG9-3 Bulletin Board - Saabnet.com
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RockAuto will send WRONG ones!!
Posted by 2003Aeroooo [Email] (more from 2003Aeroooo) on Tue, 6 Jan 2015 22:58:08
In Reply to: New Sachs Strut Mounts?, TimF, Mon, 5 Jan 2015 12:16:53
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I got burned by rockauto.com with these vary Sachs strut mounts! The Sachs ones that they list for the 1999-2002 9-3 is actually a strut mount for the 2003- sport sedan which is a TOTALLY different mount! Went to do struts on my friends '99 9-3 and got it all apart, went to grab the new mount, took it out of the box and we had the harsh realization that rockauto sent out the wrong mount, had to put it all back together and wait a week for the correct mounts... from amazon. I saw that the mount in the picture looks nothing like the right one but didnt think anything of it because most of the time them pictures are "not of actual part". Should have googled the part number.
When i called rockauto.com they didnt give a crap at all and said that it was the right part for that car because it is listed as fits 1999-2010 Saab 9-3. They didnt want to hear any business about there being a major body change in 2003. They only offered to refund my money and send a shipping label, and refused to admit any fault and/or change it in there damn catalog. Makes me not really want to order anything from rockauto anymore.
posted by 67.160.21...
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