dealer survey-grade inflation? - Saab General Bulletin Board - Saabnet.com
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dealer survey-grade inflation?
Posted by OCM (more from OCM) on Fri, 5 Jun 2009 16:03:01
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I've been to more than one dealer and they all request a grade of "completely satisfied". What if you don't want to slam the dealer but it's not really the best? Maybe a seat dirty or signs of sloppy workmanship or no parts available or slightly disinterested employees?
I usually give them a perfect score but hint at the problems in the comments section.
posted by 67.51.6...
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