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yeah they suck....they aren't there for the customers. its a people business and they don't want to talk or care about the people. i've been to a LOT of dealerships in my young age (probably test driven literally a hundred cars or so) and just talkin with them once made me disgusted. they were also supposed to call me through saab usa for a test drive regarding free tickets to a jazz concert contest (through saab) and never ever did. saab usa called to say they were sorry and that they should call me....still haven't i might call saab usa and tell them they suck.
-V
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