I just got off the phone with the dealer and they said the engine needs replacement, cracked #4 piston, cylinder wall scoring. The Saab USA rep told them that the only way the damage could have occured is by "overboost" and that they will not cover the repair. They said they found differences in the ECU code that is not Saab code. This is with the STOCK ECU! or as far as I know it is.

I called Saab customer assistance, and they said whatever the Saab Rep said goes. But they will call me tomorrow with more information and a further explanation.

Not to be a Saab basher but from the information they have this seems like a hasty decision and quite a lack of support. How can they say that "overboost" caused the problem and that "some code doesn't appear to be Saab code". And if so (I am not the original owner of the car so it possible ecu work may have been done but very unlikely), can they prove that the damage was done by this apparent non-saab code which had a definite result of overboost which definitely caused piston failure?

I am far from being an atty, but this sounds like they would have difficulty proving the cause. I don't see any provisions in the Magnuson-Moss Warranty Act that actually describe what burden the business has to prove anything in order to deny warranty coverage although.

Anybody know how much a b235r goes for? :-)

-Steve



posted by 67.98.114...

• Saab's not gonna cover it!!, Steve88SiS, Thu, 15 Apr 2004 14:57:16 <-- Viewing This Message
  • Maybe I should get a rwd V8 car w/ a blower - nah!!, Steve88SiS, Fri, 16 Apr 2004 17:48:04
    • come on steve...go all out!!, nickR, Fri, 16 Apr 2004 19:45:29
      • It will be interesting, but my car will be ......, KevinY, Sat, 17 Apr 2004 22:39:51
        • Re: It will be interesting, but my car will be ......, TERRY, Sat, 17 Apr 2004 23:01:15
  • I would negotiate, davenew, Fri, 16 Apr 2004 15:35:00
    • Boost was 18psi a/f ratio was good, Steve88SiS, Fri, 16 Apr 2004 17:45:07
      • Re: Boost was 18psi a/f ratio was good, Brad, Fri, 16 Apr 2004 18:52:43
        • torque limit, davenew, Sat, 17 Apr 2004 14:36:52
  • My Viggen story, Philip HS, Fri, 16 Apr 2004 11:38:44
    • 2004 viggen?, nickR, Fri, 16 Apr 2004 12:25:10
      • Re: 2004 viggen?, AdamB , Sat, 17 Apr 2004 03:25:42
      • more on forged pistons, nickR, Fri, 16 Apr 2004 12:29:19
        • Re: more on forged pistons, Philip HS, Fri, 16 Apr 2004 14:08:23
  • Re: Saab's not gonna cover it!!, serendipity, Fri, 16 Apr 2004 07:47:15
  • I should keep my thoughts to my self but, Brad, Fri, 16 Apr 2004 06:02:11
    • More things I should not say, Brad, Fri, 16 Apr 2004 09:21:30
      • Re: More things I should not say, TERRY, Fri, 16 Apr 2004 11:57:48
      • Re: More things I should not say, Dean, Fri, 16 Apr 2004 09:33:04
        • Re: More things I should not say, Brad, Fri, 16 Apr 2004 10:01:11
          • Dean, I posted some info about my IC experiences, Vigge, Fri, 16 Apr 2004 10:50:14
          • Re: More things I should not say, jak , Fri, 16 Apr 2004 10:40:47
    • dont blame SQR, nickR, Fri, 16 Apr 2004 08:37:01
    • Most ecu tuner do cover the cost, ckpaden, Fri, 16 Apr 2004 08:02:05
      • Chipcenter offers gaurantee, nickR, Fri, 16 Apr 2004 08:34:31
    • I'm not buying SQR..., DaveD, Fri, 16 Apr 2004 07:56:49
      • I just had it on a dyno & A/F was 12:1 to redline, Steve88SiS, Fri, 16 Apr 2004 17:35:20
      • I met frank & watched while....., jak , Fri, 16 Apr 2004 09:38:22
      • SQR is awesome, period., TERRY, Fri, 16 Apr 2004 09:00:02
        • Some clarification, Vigge, Fri, 16 Apr 2004 12:43:50
          • Re: Some clarification, TERRY, Fri, 16 Apr 2004 13:22:26
            • Re: Some clarification, Vigge, Fri, 16 Apr 2004 14:20:09
              • Re: Some clarification, TERRY, Fri, 16 Apr 2004 16:02:44
                • Re: Some clarification, Vigge, Sat, 17 Apr 2004 00:25:55
      • Re: I'm not buying SQR..., ckpaden, Fri, 16 Apr 2004 08:03:56
        • Re: I'm not buying SQR..., ed smith, Fri, 16 Apr 2004 17:27:20
  • You haven't asked, but I have to disagree with your, MichaelG, Thu, 15 Apr 2004 19:30:51
    • SAAB does watch these BBs..., WASSAAB, Fri, 16 Apr 2004 11:09:40
      • Re: SAAB does watch these BBs..., Harpua, Sun, 18 Apr 2004 11:31:09
        • Harpua, who is that?? Funny regardless. :o) n/m, TERRY, Sun, 18 Apr 2004 21:15:59
          • Re: Harpua, who is that?? Funny regardless. :o) n/m, Harpua, Sun, 18 Apr 2004 21:23:44
    • Re: You haven't asked, but I have to disagree with your, john, Thu, 15 Apr 2004 19:46:45
  • Arbitration?, ckpaden, Thu, 15 Apr 2004 19:19:40
    • careful here...., MichaelG, Thu, 15 Apr 2004 19:33:17
      • Eagle talon, ckpaden, Fri, 16 Apr 2004 07:58:20
  • Re: Saab's not gonna cover it!!, steve, Thu, 15 Apr 2004 18:47:36
    • I understand Steve's frustration.....(longish), TERRY, Thu, 15 Apr 2004 20:34:00
      • You're assuming that there wasn't a glitch, AdamB , Fri, 16 Apr 2004 02:42:52
        • Re: You're assuming that there wasn't a glitch, TERRY, Fri, 16 Apr 2004 09:09:02
        • Re: You're assuming that there wasn't a glitch, Vigge, Fri, 16 Apr 2004 05:27:34
          • I stand corrected, AdamB , Sat, 17 Apr 2004 03:14:00
          • GOOD PIC !!!!!This is EXACTLY what I was talking about!, TERRY, Fri, 16 Apr 2004 08:48:36
          • Re: You're assuming that there wasn't a glitch, BrianS, Fri, 16 Apr 2004 07:18:47
      • come to think of it, steveC, Thu, 15 Apr 2004 22:18:43
  • Re: Saab's not gonna cover it!!, TERRY, Thu, 15 Apr 2004 16:39:09
  • that too bad:-(...however, steveC, Thu, 15 Apr 2004 16:34:07
  • I feel for you, nickR, Thu, 15 Apr 2004 16:05:34
    • ...that was "financial" damage I was referring to, nickR, Thu, 15 Apr 2004 16:06:34
  • Not to rub salt in your wound..., AdamB , Thu, 15 Apr 2004 15:44:57
  • sorry to hear the bad news, but I wouldn't blame Saab, Chad B, Thu, 15 Apr 2004 15:20:19
    • Re: sorry to hear the bad news, but I wouldn't blame Saab, ed smith, Thu, 15 Apr 2004 17:24:32

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