Date: Tue, 24 Dec 2002 08:35:30 -0000 From: SkodaPilot <carl.robsonnopsamcing-czechs.com> Subject: Re: saab is taking my car-final result
In article <3e0678ea$1$oeczf$mr2icenopsam.earthlink.net>, thedoctornopsame.net says... > I'm satisfied, and I think that Saab USA and the dealer both acted > reasonably although the customer interface people at Saab were not very > customer oriented. There seemed to be a tendency for them to try to shunt > the problems onto others. > Every organisation has it bad side, especially if it ousources things like call centres. Glad you got things sorted to your satisfaction, gives you back a little bit of faith in human nature, when not everyone is trying to shaft you over their errors. -- Carl Robson http://www.bouncing-czechs.com
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