Date: Wed, 16 Jul 2003 21:48:08 GMT
From: "RonM" <ronm001deletethispartnopsamail.com>
Subject: Re: Saab 9-5 turbocharger failure


My dealer is Reinersten Motors in Denville, NJ. I am very unhappy with them. My car was in for the 40K service. They needed to do all the standard stuff plus replace the turbo & headgasket, resolve an airbag warning light and replace my rear window wiper blade. When I picked up the car, the paperwork said all the above had been done. Airbag light came on right away. Looked at the wiper blade and it was still the old one. My driveway showed oil spots right away and the car was starting rough. Checked my service log and once again they had failed to stamp the book to show that I've been maintaining the car. When I brought it back in a couple of days to address these issues, they actually had the nerve to charge me for the wiper blade. Talk about poor customer service. You'd think they would have thrown that $15 item in just to keep me happy. Oh, and the car is still leaking oil. RonM "'nuther Bob" <nooneherenopsamaddress.com> wrote in message news:n918hvoq93si92av5jpn2pfbv880pi9cjqnopsamcom... > On Mon, 14 Jul 2003 20:44:34 GMT, "RonM" > <ronm001deletethispartnopsamail.com> wrote: > > >The car comes off of lease in a few days, but I think I'll pass on buying > >it. The problems above and gas mileage that's averaged under 18mpg make me > >wonder if there isn't something fundamentally wrong with my car. Too bad, I > >love the ride and it fits me like a glove. > > That's a poor dealer if they could not fix the problems. > > If you like it, look to buy someone else's off lease car who will most > likely not have those problems. It's easy enough to spot an oil leak > and mileage can be tested in a half hour ride. The 9~5 does not have > many issues. > > Bob

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