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Date: Sat, 21 May 2005 09:28:02 -0400
From: KeithG <noonenospamay.com>
Subject: Re: Saab Recall on early 9-5 lubrication problems


Pooh Bear wrote: > KeithG wrote: > > >>Pooh Bear wrote: >> >>>Bill Jackson wrote: >>> >>> >>> >>>>I got the letter from Saab today as a registered owner for a 9-5. They >>>>explain that there was an "oil sludge" issue with the 9-5 and that I may be >>>>elligible for a repair. >>>> >>>>However, they ask that I provide proof that the car had regular oil changes >>>>and give me a chart to fill out. I've got two problems with this: >>>> >>>>1: I 'm the second owner of the car and have nothing up to about 65K miles >>>>when I bought it >>> >>> >>>You bought a car with only 65k miles on it with *no* service history. Hope you >>>didn't pay too much. >>> >>> >>> >>> >>>>2: I do all of my oil changes myself (did one last weekend as a matter of >>>>fact) and pay cash for oil and filters. I have no receipts. >>> >>> >>>Don't you get receipts for cash purchases where you live ? >>> >>> >>> >>>>It appears that my turbo is failing, probably due to this issue as I'm told >>>>that the oil seals are going and I'm getting blow-by. Don't know if this >>>>was covered by this new 8-year unlimited mileage warranty, but since I have >>>>no "proof" am I screwed? >>> >>> >>>Quite likely. You have no evidence the oil was *ever* changed. >>> >>>Maybe you'll learn the importance of service records now. >>> >>> >>>Graham >> >>I understand your sentiments, Graham, but it is getting very difficult >>to collect such records on the used market. With all the concern of >>identity theft, these are usually stripped from the car before sale. If >>it was serviced at a Saab dealer, these oil changes, (there were only 6 >>in 65k!?!) should be in the records database at the dealer. > > > But presumably you'd need to know who the dealer was ? > > Over here ppl make a selling point out of full service history. Absence of this will > reduce the resale price. > > Graham > Actually, no. The Saab dealer network has all this on a central database. Just go to 'a' dealer and they should be able to pull it up. Sometimes they will change you for it sometimes not. KeithG

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