Date: Wed, 18 Oct 2006 20:26:58 GMT
From: "Swampy Bogtrotter" <samandjanetknoxnospamco.net>
Subject: Re: Saab 900i handbrake cable


MH wrote: >> I was dead impressed today in work (I work in motor insurance). >> I provided cover for a chap who's just bought a new Saab 9-3 >> SportWagon. I took great pleasure in turning a 10 minute call into a 45 >> minute >> friendly chat about his brand new model and my old 900. > > That is nice, but I never trust insurance companies... I never trust any big companies > No offence, but will you still have a 'friendly chat' when he comes > with a claim or will you (/the company), try to weazle your way out > of it? We're actually pretty good with paying out claims. The only down-side to this is that more claims tend to get resolved as at-fault, which as you know, are the type of claims that you don't want on your history. Sometimes it's better to have an ins-co who are reluctant to open their own purse strings, as it means they're more likely to keep pursuing the other party's ins-co until they pay up, resulting in a non-fault for you. You have to be patient for this to work however as it often takes a very long time to resolve, and can often look and feel like you've been abandoned by your ins-co.

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