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Press: New Salem Garage Launches Market Restructing Plan[saabnet.com]
Posted by Scott Paterson (more from Scott Paterson) on Fri, 8 Apr 2005 10:51:23
Message from The Saab Network - http://saabnet.com/tsn/forms/e.php3?em=25
Subject: Press: New Salem Garage Launches Market Restructing Plan
NEW SALEM GARAGE, INC. LAUNCHES MARKET RESTRUCTURING PLAN
Phase one calls for consolidation of all operations at
Saab of Halfmoon in Clifton Park/Halfmoon
SLINGERLANDS, NY - April 4, 2005 - New Salem Garage, Inc., in conjunction with
the manufacturer, Saab USA, has initiated a market restructuring plan to be
completed in two phases. At the completion of phase one, scheduled for May 1,
2005, operations at New Salem Saab in Slingerlands will cease and all sales,
service and parts operations will be consolidated at the Saab of Halfmoon
location in Clifton Park/Halfmoon. The authorized Saab dealership, located
one mile east of Northway Exit 9 on Route 146, Clifton Park, will be renamed
New Salem Saab of Halfmoon.
Phase two of the market restructuring plan, anticipated to take 36 months or
less, calls for all operations to be consolidated at a single new location
situated somewhere between the two current dealerships in Slingerlands and
Clifton Park/Halfmoon. Locations in Albany (Central Avenue) and Latham (Route
9) are under consideration.
'After operating our two dealer locations for three years, the manufacturer,
Saab USA, and I realized that the Capital District market needs one authorized
Saab dealership in a more central location to provide more convenient sales
and service to all of our clients,' said Darryl Carl, president and owner of
New Salem Garage, Inc. and its subsidiary companies, New Salem Saab and Saab
of Halfmoon. 'With the encouragement of Saab USA we chose to temporarily move
all of our operations to Clifton Park/Halfmoon because it's a newer facility
and is located within the same area of responsibility for the phase two final
location. We can also accommodate the anticipated increase in sales, service
and warranty work. We have already seen a steady and constant growth in this
'We realize that this temporary move may cause some inconvenience for our
clients, so we are taking several steps to lessen the impact of the
consolidation,' said Carl. According to Carl, the service department at New
Salem Saab of Halfmoon will be open extended hours on Saturday from 7:00 AM
until 5:00 PM. A full technical staff will be available from 7:00 AM to 7:00
PM Monday through Friday. Saab owners who find it difficult to travel to
Clifton Park/Halfmoon for service and warranty work can schedule a free pickup
of their Saab at their home or office. After service or warranty repairs have
been made the car will be returned. The loaner car fleet at New Salem Saab of
Halfmoon will be more than doubled and a shuttle service commencing at 8:00 AM
will be available.
After May 1, 2005, all Saab service and warranty work needs to be scheduled at
New Salem Saab of Halfmoon. Appointments can be made by calling 518-665-0200
or clients have the option of making service appointments on line at
'New Salem Garage, Inc. has been the Capital District's Saab dealer for 44
years,' said Carl. 'We have always been committed to maintaining our client's
Saab cars with the craftsmanship and professionalism that has earned us their
business. We will do everything we can to smooth this transition and to
maintain a high level of customer satisfaction. I will stay heavily involved
with all departments to ensure we never loose sight of the lessons taught to
me by my father, Fred,' Carl added. 'To that end, we are sending letters and
a survey to all of our loyal clients, informing them of their sales and
service options and seeking their input on how we can further improve and
strengthen our relationships with them.'
New Salem Saab of Halfmoon address:
New Salem Saab of Halfmoon
1 Enterprise Dr.
Clifton Park, NY 12065
New Salem Saab of Halfmoon
Founded in 1947 as New Salem Garage, Inc. and selling and servicing Saabs
since 1961, the company has been owned and operated by three generations of
the Carl family, providing safe, luxurious, reliable, high-performance Saab
automobiles to customers throughout the Capital Region, western Vermont and
Massachusetts. New Salem Saab of Halfmoon is the only authorized Saab dealer
in the Capital District, offering new and Certified Pre-owned Saab cars and
previously owned cars of various makes and models. New Salem Saab of
Halfmoon's factory-trained service technicians provide service for Saab owners
and can perform routine service on all makes and models.
For more information about New Salem Saab of Halfmoon and to see a listing of
previously owned cars, visit www.saabofhalfmoon.com.
# # # # #
President and Owner
New Salem Saab
Saab of Halfmoon
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