Bay Saab threatened me! - Saab 9-3SS Bulletin Board - Saabnet.com
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Bay Saab threatened me!
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Posted by Cole [Email] (more from Cole) on Wed, 16 Feb 2005 11:35:55 Share Post by Email
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Many on this board are aware of the many issues that I have had with my 2003 9-3 with 12k miles. Well, on January 19th, less than 5 days after getting my car back that they had for 3 1/2 weeks, I go to start my car and it is dead again! Service is performed and they gave me a rental for 5 days. Fast Forward.....I get a survey in the mail from Saab asking my satisfaction with car, dealer, etc.

Today, I get an ANGRY call from the Saab service rep at Bay Saab of Norfolk saying that because of me "trashing him" he is going to "loose a lot of money....and that he will make sure I never get a loaner car again!" I was shocked. I felt that I had spoken the truth not only about the car itself, but the endless and unfilfilled promises by the dealer. Unbelievable! Has anyone else received retribution from a dealer as a result of an unfavorable survey?

posted by 68.10.65...

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