Re: complaint letter - Saab 9-5 Bulletin Board - Saabnet.com
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Re: complaint letter
Posted by GadgetRick [Email] (more from GadgetRick) on Tue, 10 May 2005 10:31:09
In Reply to: complaint letter, gbreneninalb, Tue, 10 May 2005 07:09:23
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Sadly, this is one area Saab kinda sucks. I have not had any luck with some issues I've had with a local Saab dealer. Saab USA seems to have the attitude, "It's not our problem...it's the dealer." I find it sad Saab doesn't seem to want to stand behind their product and help out customers in need when dealing with a less than stellar dealership.
Although I love my Saab (this is my 3rd Saab, btw), I doubt I'll buy another one because of this. The cars are great but the local dealer here sucks and Saab USA doesn't seem to care.
Oh, I did call their customer support line and sent a letter but they didn't seem to care one of their dealers (basically) lied to me and charged me for parts they shouldn't have (under warranty). Don't want to highjack the thread so I'll leave it at that.
The Rickster
posted by 64.2.72...
Posts in this Thread:
- complaint letter, gbreneninalb, Tue, 10 May 2005 07:09:23
- Write your complaint here <>...... ;-)....., Mike Lynch , Tue, 10 May 2005 15:50:22
- good luck, awg, Tue, 10 May 2005 15:02:27
- Re: complaint letter, GadgetRick, Tue, 10 May 2005 10:31:09 <-- Viewing This Message
- Re: complaint letter, Geoff, Tue, 10 May 2005 07:26:00
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