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dealt with regional reps. . . more
Posted by MJP (more from MJP) on Sun, 12 Nov 2000 23:50:55
In Reply to: Help From Saab Corporate, Rusty, Sun, 12 Nov 2000 20:29:11
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I found that, by throwing honesty out the window I got exactly what I wanted. What I mean is that, I stated the problems in as concise a manner a possible and stated what I felt to be the best solution to the problem (prevents them from having to think), all the while being completely honest. But, when you're ready to voice your displeasure over your car and bash the hell out of the company and their product, you'll do much better to change your tune and speak their praises. Again, my experience has been that they would much rather concede to a loyal Saab fan and future repeat buyer than to one they know will walk one way or another.
HTH,
-mark
Posts in this Thread:
- Help From Saab Corporate, Rusty, Sun, 12 Nov 2000 20:29:11
- Yes but I have not meet with them yet., ckpaden, Mon, 13 Nov 2000 12:22:09
- What problems are you having?, Larry, Mon, 13 Nov 2000 08:55:39
- dealt with regional reps. . . more, MJP, Sun, 12 Nov 2000 23:50:55 <-- Viewing This Message
- Also have 99 concert, no probs. n/m, Rafe, Sun, 12 Nov 2000 22:37:50
- Which kind: help or problems?, Nevin, Sun, 12 Nov 2000 22:23:04
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