Re: Good news from SAAB about spring repair, Me too - Saab 9-3SS Bulletin Board - Saabnet.com
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Re: Good news from SAAB about spring repair, Me too
Posted by graphitegreen [Email] (more from graphitegreen) on Wed, 17 Mar 2010 08:00:39
In Reply to: Good news from SAAB about spring repair, soccersaab, Sat, 13 Mar 2010 12:37:43
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I got the call yesterday. I must say I was impressed with how quickly they processed the claim, and that when I returned the call, I spoke with a very polite representative in Detroit (not some overseas call center). Hopefully, this signals that they are starting to understand how important customer service is.
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