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More details. (long) Posted by Bryan [Email]  (#542)  [Profile/Gallery]
(more from Bryan) on Tue, 24 May 2005 15:05:10
In Reply to: Re: Saab mechanic needed in south Atlanta and monor rant, SaabATL  [Profile/Gallery]
, Tue, 24 May 2005 05:09:41
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I bought it in 03 as a certified used car. It's the 2.3 with auto tranny. The ACC went out right away (day two or three), they fixed that. It had a shimmy right away (right after getting it back for the ACC) yet I couldn't get an apointment for another few weeks. This should have been a clue for later events. At that appointment the dealer swore they couldn't feel the shimmy. I had to have the car so I took it back. I took it to them again, they balanced all the tires and declared everything fixed. I was frustrated but taking it to the dealer over and over was a hassle and they just didn't seem to do anything. Then I had the third light cover just fall off. I was driving along and it fell off. Took it back for that and to fix the cracked bezel around the gear shifter. Then, the infamous cracks over the C pillar appeared. All they did was put some black stuff in the groove to cover it up. Again, I needed the car (to go to work and pay for the d*mn thing) and it looked okay at that moment so I took it back. We then had some other misc issues come up and I took it back to the dealer and again complained of the wobble. The chief mechanic at that time informed me he'd never seen my car. It was also at this time I learned that the car should have been washed after every service, it had never come back washed. The Chief swore that every car they ever worked on got washed before it left. I then told him that it had never been washed and always sort of felt that the dealership had just been patting me on the head and not doing anything when I took it in. At that point he told me the owner was no longer with the dealership. When I mentioned to him I hadn't mentioned any names, he just told me things would be different from that point on. Unfortunately my car was out of its certifed warranty and I had to go back to the mainland so I'm SOL. I also later learned that on certified cars any repairs within the first thirty days come out of the certifying dealerships pocket. Saab USA sided with the dealer because I doubt anything was actually ever sent to them other than the bezel, drip rail and the third brake lamp. All the other problems probably never got to them because the dealer never even took my car off the lot to try to fix them. After that, it comes out of Saab USA. I'm assuming that's why I couldn't get an appointment for the second issue within the first week and why likely nothing was ever done except the black junk in the drip rail, the replaced third light cover, and the cracked bezel. Oh yeah, the ACC. And of course the LCD display now has a row of lights out and almost all are out when it's hot. Luckily once the car cools it's just back to the one row of lights out. Now that I'm further reading about sludge issues I can now feel comfortable about getting boned getting rid of the car. At least I've not yet had the blue puff of smoke and the engine/tranny are doing well. Trying to end on a posittive note.
Thanks, sorry for the poor sentence structure. That turned into a free form rant. I honestly can't remeber the other things that went wrong. These are the big ones. The car only had 52K when we got it.
Bryan
posted by 66.216.21...
, Mon, 23 May 2005 18:41:28, Tue, 24 May 2005 05:09:41, Tue, 24 May 2005 15:05:10 <-- Viewing This Message
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