Re: Changing the oil - sharing some tips - Saab 9-5 Bulletin Board - Saabnet.com
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Re: Changing the oil - sharing some tips
Posted by BarryD [Email] (more from BarryD) on Mon, 6 Oct 2003 13:46:13
In Reply to: Re: Changing the oil - sharing some tips, Dean, Mon, 6 Oct 2003 12:11:58
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Thanks Dean. I apologize if my note sounded like I was bad-mouthing service techs in general. After reading it again, it does sound quite negative. I certainly respect the talent, knowledge, and value of professional techs, and there are some really good ones at my dealer. I know of one, though, who has screwed up my care more than once, and I've been unsuccessful in getting the service manager staff to steer my car clear of this one tech. But things are looking up. The owner evidently took action and replaced the service manager. Thanks again.
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