Re: Good faith money, could you give more detail? - Saab 9-5 Bulletin Board - Saabnet.com
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Re: Good faith money, could you give more detail?
Posted by '01 9-5 SE Wagon "Snaab" (more from '01 9-5 SE Wagon "Snaab") on Fri, 8 Jun 2001 21:41:19
In Reply to: Good faith money, could you give more detail?, Eric B, Fri, 8 Jun 2001 20:41:07
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There really isn't much to share other than I had had several mechanical problems (the most recurring being suspension oriented) over the almost three years I owned the 9-3. All of the repairs were done at one or another Saab dealer(there were as many as five here in the DC area three years ago-and I tried them all). When I could finally no longer deal with the repairs, I decided to trade up to a 9-5 having had many as loaner cars while the 9-3 was in the shop. I never wrote Saab, I simply called their customer service area,explained the situation, told them I would like a credit towards the new car, but that I was going to trade for the 9-5 regardless. They said they would research it and in a week they got back to me and confirmed that I had had a number of problems (from service records I assume) and offered me $2500 in "good faith money"(their term, not mine) towards the new car. It was done that day by way of a fax to the dealer, but was of course only good if used towards the purchase of the new car. That really is about it-maybe I got lucky (though I can be an impossible bitch when it comes to stuff like this). Good luck-unfortunately I don't know what really determines their decision (# and seriousness of repairs maybe?) to offer "good faith money" or not.
Posts in this Thread:
- What should I pay for 2001 9-5 SE Wagon, Brian Hamill, Fri, 8 Jun 2001 11:23:50
- Re: What should I pay for a 9-5 SE Wagon?, brian@saabcenter.com, Sat, 9 Jun 2001 18:47:43
- Re: What should I pay for 2001 9-5 SE Wagon, '01 9-5 SE Wagon "Snaab", Fri, 8 Jun 2001 16:05:24
- Re: What should I pay for 2001 9-5 SE Wagon, Marc, Fri, 8 Jun 2001 11:53:15
- Somewhat over dealer invoice!, Coolknight, Fri, 8 Jun 2001 11:50:09
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