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That's why I use Bob
Posted by Lou (more from Lou) on Thu, 16 Sep 2004 05:20:57
In Reply to: Re: Should he? No.... but..., mdj, Wed, 15 Sep 2004 20:14:53
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Your point is well taken.It is a customer service and relatinship issue in my mind. If a shop is willoing to take care of little things for you as a customer accomodation issue, you will almost certainly be back to have your billable service done there. I would be highly offended if a dealer asked me for an hour's worth of labor as his minimum billing rate just to do something that takees five minutes,expecially if my car were in for other service,regardless of whether it was warranty or not.
posted by 24.128.183...
Posts in this Thread:
- Should a dealer charge me to..., HD, Tue, 14 Sep 2004 06:22:13
- Should he?, Lou, Tue, 14 Sep 2004 11:24:56
- Re: Should a dealer charge me to..., AT, Tue, 14 Sep 2004 08:59:49
- Re: Should a dealer charge me to..., DSH, Tue, 14 Sep 2004 08:07:14
- Re: Should a dealer charge me to..., Dean, Tue, 14 Sep 2004 06:43:16
- You know . . ., DRBartram, Tue, 14 Sep 2004 06:30:25
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