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The process I went through was...
Posted by pmr (more from pmr) on Thu, 17 Jan 2002 08:12:08
In Reply to: Re: What is official Saab position re. replacement?, Denny, Tue, 15 Jan 2002 22:44:12
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I called the service department and mentioned the problem to the service advisor. I told him that it was a known Saab problem and that I wanted to make a service appointment when the regional Saab representative was going to be at the dealership. I went in that day and was anticipating a bit of a fight with the rep, but he took one look at them and said, "Yep, let's order four new wheels. No special replacement code necessary." I thanked him and told him I had expected a struggle but he said, "No, it's a known paint process problem that's been fairly common. It's our fault and we'll make it right."
pmr
'99 9-3 Viggen
'99 9-5 SE V6
posted by 65.204.8...
Posts in this Thread:
- Shade '99 Viggen Rims?, PE, Sun, 13 Jan 2002 16:13:43
- Re: Shade '99 Viggen Rims?, jd, Mon, 14 Jan 2002 20:11:33
- Re: Shade '99 Viggen Rims?, Raymond, Mon, 14 Jan 2002 12:39:01
- Replaced all 4. Color seemed to be the same. n/m, pmr, Sun, 13 Jan 2002 20:46:28
- Re: Shade '99 Viggen Rims?, MikeD, Sun, 13 Jan 2002 16:32:15
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