Get their CEO phone number and just keep calling him - Saab NG900 & OG9-3 Bulletin Board - Saabnet.com
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Get their CEO phone number and just keep calling him
Posted by Shwan [Email] (more from Shwan) on Tue, 9 Dec 2003 12:27:03
In Reply to: Windsor Saab has the worst service department Long Post, Mike (from Windsor), Tue, 9 Dec 2003 11:51:01
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I had a Jeep TJ before my SE, the jeep was a total nightmare, and the service was even worse. My clutch gave in at about 85,000Km and I had extended warranty but the dealer refused to honor it, claimed that the clutch was a ware and tear part. I got the phone number of Chrysler Canada from the web (look for company financial statements, 'cause customer service will not tell you and they are on the same boat as the dealer) and kept calling him, and wrote him a few nasty letters. Guess what, the dealer ended up calling me, fixed my jeep for free and I got a rental car for free for 10 days. So don't give up, keep calling and bug the shit out of the GM Canada CEO, it will take some time but it will pay off though.
Good luck!
Shwan
posted by 209.202.10...
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