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Another Sad SAAB Dealer Story
Posted by Otto [Email] (more from Otto) on Tue, 03 Oct 2000 17:45:26
In Reply to: What to do with my Viggen?, JGP, Fri, 29 Sep 2000 11:59:51
... yet again another testament to the fact that Saab needs a premium dealer network to go with their 'premium' cars.
Rarely have I come across a dealers as incompetent as Saab dealers. I have had an alternator replaced and the serpentine belt was installed half off the tension pulley - had to argue with the dealer to not only reinstall the belt, but to replace it being their fault. Also had a case where the dealer replaced the plugs but forgot to screw in the DI cassette and left a screw out about 1 inch. Luckily it did not bang against the hood. As the dealer is the only Saab mechanic in Tampa, they have me by the short and curlies... for now.
My Saab is a wonderful car, but the local Saab dealer service is convincing me to buy German next time...
Posts in this Thread:
- What to do with my Viggen?, JGP, Fri, 29 Sep 2000 11:59:51
- Another Sad SAAB Dealer Story, Otto, Tue, 03 Oct 2000 17:45:26 <-- Viewing This Message
- Contact SAAB USA, Coolknight, Mon, 02 Oct 2000 07:38:09
- Re: What to do with my Viggen?, Dean, Fri, 29 Sep 2000 12:49:36
- Re: What to do with my Viggen?, Scott Paterson , Fri, 29 Sep 2000 12:15:31
- Is there any way to have a body shop..., Richard P., Fri, 29 Sep 2000 12:10:27
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