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Amazon.com used books "support" is a nightmare Posted by turbosaab [Email] (#9999) [Profile/Gallery] (more from turbosaab) on Wed, 7 May 2003 17:00:07 In Reply to: Re: Start fuming!...>, Ed NC, Wed, 7 May 2003 06:00:53 Members do not see ads below this line. - Help Keep This Site Online - Signup |
I had a book never show up and it took 7 months, 20 emails, and 15 phone calls to receive a refund from Amazon Marketplace. No exaggeration. This was for a U.S. purchase, and the situation was very cut-and-dry (the seller emailed me the day I bought the book and said they didn't have it... any reasonable company would have given a refund without much hassle). Good luck!
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