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OT: Any Airline / Travel Agent types on here? Refund Q Posted by Randy Thatcher [Email] (#22) [Profile/Gallery] (more from Randy Thatcher) on Mon, 8 Nov 2004 09:56:42 Members do not see ads below this line. - Help Keep This Site Online - Signup |
Why can I get an instant e-ticket with my credit card and fly right then? Simple, right? Refunds are a whole different ballgame. What's the average time to get a refund on a unused fully refundable paper ticket?
I had a HUGE SNAFU (thanks amex travel) in Asia that resulted in me turning in a Shanghai-San Franciso paper ticket. full fare, business class. It's been over a month, amex charged a $20 processing fee 3-4 weeks ago, yet no refund. How long do these things take, and why so long? I'm guessing the airline is making interest on my company's money for a while...
Randy
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