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Dean Hill Sales and more...
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Posted by Liam (more from Liam) on Sun, 23 Oct 2005 10:32:42 Share Post by Email
In Reply to: Re: Dean Hill-it's worse than you think (long), kyle morley, Sat, 22 Oct 2005 18:48:06
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DC, I'm not sure if Crossway is anywhere near you, but I've ALWAYS had good outcomes there. REALLY great service staff, parts manager, etc. I would give them a try if you can.

As for Dean Hill, I went into their dealership when they first opened in White River. I told the salesman (who had NO other customers on his floor) that I was interested in a 9-5 Aero, used. He basically said "that's great - I don't have any used, and you probably can't afford one anyways". Granted I'm a bit younger then the average 9-5 buyer, but I drove up in my 2nd Saab, looking to start a relationship that could lead to my 3rd. I wasn't going to buy that day, but I knew what I wanted.

Well, about 6 months later I was back in WRJ on vacation and stopped in to see if Dean Hill had a new moonroof kit (backordered at my dealer). Lucky enough to get the same salesman approaching me when I drove up. He said "nice car" and made some small talk. I told him it was, and had he not pre-judged me 6 months earlier he might have sold it to me.

Needless to say, I won't return to Dean Hill for much more then a SAAB part. And even then I'd rather go to Crossway.

Liam :-)
'01 9-5 Aero - BBS - 60k

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