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Saab Owner Center is a Joke
Posted by thegens (more from thegens) on Wed, 2 Jul 2008 13:09:55
In Reply to: Saab Owner Center Web Site update!, joewayrn, Wed, 2 Jul 2008 09:14:30
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I can't get on the new Saab Owner Center. Whenever I click on the "register" or "log on" buttons, I get a screen that says something about leaving a GM site, and then I am taken back to the main SaabUSA home page.
The old S.O.C. has been useless. I leased a new 08 9-3 vert in October 2007. The S.O.C. wouldn't even recognize that the model existed until (approx.) February 2008, and then it wouldn't recognize my VIN. About a month ago, I finally e-mailed SaabUSA (via the S.O.C.) regarding the problem, but (of course,) never received a reply.
With my prior Saab (an 05 9-5) there was a recall, but the S.O.C. always reported that there were no recalls for my vehicle.
This is all seemingly typical of Saab's lack of concern about customer service, and a symptom of the huge decline in Saab's customer service since my first Saab in 1989.
posted by 71.105.9...
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