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eEuroparts - Letter From Dean Bergeron Posted by Scott Paterson [Email]  (#13)  [Profile/Gallery]
(more from Scott Paterson) on Mon, 11 Jun 2012 12:50:26
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I spent some time on the phone with Dean today and it was very productive. I'll just mention that eEuroparts has been a steadfast supporter (Site Sponsor at a committed level) of Saabnet.com and its users. Without the support of eEuroparts, I would have had a lot less time to spend working on the site. Instead of using broken down old machines I have lying around, I was able to buy a fast, reliable piece of hardware for the server and the backup server with reliable server backups (hardware and software, on-site and off-site) and protected backup power to keep the server online even if there is a blackout here. eEuroparts has done a lot for every user of this site over many years. If they had requested the temporary removal of negative threads, I would've agreed in a heartbeat (I can move threads to a temporary sandbox and restore them at a later time if needed), but they didn't. We are dealing with a company that has integrity and is honest. Please keep it in mind when you come to your next purchasing decision.
Thanks,
-Scott
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To our friends and customers on Saabnet
The team at eEuroparts.com would like to thank all of our Saabnet.com customers for both the support and constructive commentary that is posted on the Saabnet forums. All of us at eEuroparts.com truly appreciate the opportunity to serve the needs of the Saab community and look forward to continuing our long standing tradition of providing quality parts, fast shipping and great customer service. We do recognize that there have been some issues over the last year and are working diligently to remedy some of the major concerns. Recent improvements include:
Our lowest free shipping minimum ever! With low cost upgrades too.
More toll free help hours- 8am-8pm Monday thru Friday and 9am-3pm Sundays
More Customer Service Reps- Four in the last six months
Local pickup for stock items .....8am-8pm Monday thru Friday and 9am-3pm Sundays
Larger warehouse with more inventory then ever
New site with dozens of improvements in functionality
More email confirmations and updates with status and tracking data to keep you informed
Three new purchasing agents.......we want to keep the items you need in stock
Larger shipping department .......we will ship you're in stock order the same business day
We will continue to keep a close eye on the saabnet forums and do our best to earn the continued patronage of our valued Saabnet.com customers. We want to be Saabnets members' first choice for parts when they are in need. If there is ever any issue with our service our team of friendly customer service representatives will be happy to assist and make it right.
Sincerely,
Dean Bergeron
eEuroparts.com
_______________________________________ Saabnet.com Webmaster Saabs Owned: 1973 Saab Sonett III (Current) 1983 Saab 900 Turbo 1985 Saab 900 Sedan 1990 Saab 900 1992 Saab 900S 1999 Saab 9-3 Turbo 2005 Saab 9-2X Aero (RIP 95K/Accident-guy ran stop sign) 2005 Saab 9-2X Aero (Current) 2007 Saab 9-3 SportCombi 2010 Saab 9-3X Wagon Winner 1996 Saab Owners Convention Rally Novice Class Winner 1999 Saab Owners Convention Rally (All Classes) Also Founder of two non-profits: Poverty2Prosperity.org RunClubMenloPark.org
, Mon, 11 Jun 2012 12:50:26 <-- Viewing This Message
, Fri, 15 Jun 2012 23:05:02
, Tue, 12 Jun 2012 15:54:21, Sun, 17 Jun 2012 12:04:36
, Mon, 11 Jun 2012 18:07:58, Mon, 11 Jun 2012 18:16:45, Tue, 12 Jun 2012 07:04:11, Tue, 12 Jun 2012 10:19:10
, Mon, 11 Jun 2012 16:37:23
, Mon, 11 Jun 2012 15:28:43
, Tue, 12 Jun 2012 22:30:09, Mon, 11 Jun 2012 18:11:48, Tue, 12 Jun 2012 18:48:39
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