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UPS border charges are high, but there is more to it...
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Posted by Snowmobile [Email] (#686) [Profile/Gallery] (more from Snowmobile) on Thu, 14 Feb 2013 09:19:12 Share Post by Email
In Reply to: You did not prove anything so noone will understand, Saab88, Thu, 14 Feb 2013 01:48:17
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TML is right that shipping to Canada via UPS is frustrating... I am assuming the $70 on a $90 order includes shipping costs also: $19.45 as the border fee, a $5 COD fee, plus GST/HST on that ($3.17) for a total of $27.63. TML actually got a reasonably good deal on that: if he had bought $100.01 of stuff, they tack on another $10 ($11.30 after tax)... go over $200 and they charge $47 to process (+$5 + GST)... iirc, there used to be an additional fee also. The $5 can be avoided if you have the tracking number and call them immediately before it hits the brokerage phase (long before the item reaches the border) and provide a cc number...

FWIW, Fedex Ground is now about the same, but I'm certain they used to charge a lot less.

Of course either way, there is customs + GST on the actual product, but that is to be expected...

Years ago, I used to plan my eeuro orders (when they only shipped UPS) to be as close to $199 as possible: free shipping over $150 + only $35 or so of duty fees (which I could justify as a reasonable shipping cost)...

After a bunch of bad experiences, I now avoid UPS like the plague, so it is possible that since then they are improving, and as saabsince93b points out, they may be great for US domestic shipping... they are useless in Canada. Our postal system has fast cheap trackable (though getting ever more costly) options that most businesses use domestically here. and USPS packages mesh in seamlessly with no border fees, and often no customs (usually gst)...

But the bad experiences with UPS were not just fees at the border, but very significant package damage... it may be the local UPS depot, but it's as if damaging shipments is a game of toss the box (or punch a hole through it more often)... and their delivery process to home addresses is horrendous also - usually necessitating a drive across the entire city for a narrow time window, but where fedex/purolator etc can hold it for you to pick up that night on the way home from work... UPS often takes a day and a half and still often can't find it when you get there (after waiting through the lineup of other angry people waiting for their lost and destroyed shipments)...

the solution for Canadians is use USPS whenever possible (UPS Ground is no faster) or Fedex air if you want it fast. FWIW, Eeuro has figured this out, and they are the cream of the crop for shipping from the US to Canada...

sorry for the rant...


->Posting last edited on Thu, 14 Feb 2013 09:24:40.
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