I just tried to submit a criticism to SAAB regarding their website. The last time I tried (6 months ago) the submittal form was broken and I got a javascript error. This time the same thing happened. Here are my complaints:

1. The site appears to use the XML standard to display pages. I have a Macintosh OS 9/X and use IE 5.0 most of the time. It doesn't display properly: text is clipped or won't scroll, links don't work, images aren't rendered properly. This has happened on a PC at work also using IE 5.5. The site designers should not be using a fledgling standard that may only work with IE 6.0 . Mozilla can't display the site at all! all that comes up is a blank white page. Even though the Mac is a minority on the web they have no excuse for not designing for both platforms.

2. The Accessories (catalog) page link is broken and is simply not working. The Contact SAAB link has not worked for six months. This is inexcusable for a commercial web site.

3. The site is infrequently updated. While the overall design is clean, the BMW and Audi websites outclass the SAAB site in every way.

Since I have no way of contacting SAAB through the website I hope the designers are reading this.

posted by 24.151.75...

http://www.saabusa.com

• Does anyone else think the SAAB website is awful?, Alan, Sun, 21 Apr 2002 12:10:56 <-- Viewing This Message
  • Just loads a pretty white page under Netscape 6.2.x, saw, Mon, 22 Apr 2002 21:21:34
  • Re: Does anyone else think the SAAB website is awful?, Nick Guarracino, Mon, 22 Apr 2002 09:52:58
  • It crashes netscape on UNIX every time, compaqted, Mon, 22 Apr 2002 08:50:27
    • Wow!!! I'm very impressed..........., zeke, Mon, 22 Apr 2002 21:00:34
      • thanks!........, compaqted, Wed, 24 Apr 2002 08:59:04
  • try>> http://www.saabcatalog.com/ nm, sab, Sun, 21 Apr 2002 19:09:49
  • works fine for me using G4 mac OS9 and IE 5.0 nm, sab, Sun, 21 Apr 2002 19:06:54
    • G4-OS9, Opera - the site's a little wonky, but..., mbo, Tue, 23 Apr 2002 11:55:33
  • Payment info accurate - Some sites not!, Mke Lynch, Sun, 21 Apr 2002 18:07:06
  • OK, but I love those ltd time fin & lease offers, Mike Lynch , Sun, 21 Apr 2002 15:42:40
  • I tried but ----, Ian Glenday , Sun, 21 Apr 2002 12:59:47
  • yes...., Franz '87 9000t, Sun, 21 Apr 2002 12:37:50

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