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I have always been treated fairly....
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Posted by MI-Roger [Email] (#882) [Profile/Gallery] (more from MI-Roger) on Mon, 29 Jan 2007 16:08:39 Share Post by Email
In Reply to: Anyone had issues ordering from the Saabsite?, KK, Mon, 29 Jan 2007 13:15:36
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I order from thesaabsite, genuinesaab, and eEuroparts almost equally. The one time I had a problem with a thesaabsite order (aftermarket engine pulleys did not fit my 2000 9-5) I asked for, and received, a full credit applied against my next order.

Definitely worth calling them about the credit you are due, and keep calling at two week intervals. I have found that Credit Card companies will delay processing credit orders 10 to 14 days. So even if thesaabsite processes your credit immediately, it may be nearly 2 weeks before you see it on your statement.

And none of us are infallible, so they may have simply forgot to submit the credit order and are not trying to take your money.



posted by 68.40.14... 

_______________________________________
Saabs owned:
2008 9-5 Aero Sedan, sold at 227K miles
2006 9-3SC 2.0T - Wife's daily driver
2000 Viggen Convertible - Sold May, 2022
1964 Quantum IV Formula Car - Retirement project
2000 9-5lpt Sedan, sold at 318K miles
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