:) well.... - Saab 9-3SS Bulletin Board - Saabnet.com
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:) well....
Posted by John Myers [Email] (more from John Myers) on Tue, 1 Mar 2011 07:29:41
In Reply to: Re: Brake light pin connector, NForkSaaber, Mon, 28 Feb 2011 12:12:21
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That's the same hourly rate we charge. No, it probably won't take that long, but the tech probably gets 20% or less of that $130 and the rest goes to the service advisor, the cashier, the coffee and doughnuts, the lot attendants, the car washers, the shuttle driver(s), the service manager, the cost of tools and shop upkeep, the parts department manager and his counter staff and a few other little things. I have a range of customers from the "just fix it, I don't care what it costs" to people who call me a thief and a liar right to my face. I don't gouge any of them IMO and I don't discount myself just because dealers are expensive to run. Dealers go belly up all the time and it's usually the ones who try to win on price that fail. Sorry for the rant, but I had to go a bit long to explain my side of the story.
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