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jsut because lexus/nissan/whoever....
Posted by Irfan (more from Irfan) on Wed, 18 Aug 2004 18:33:44
In Reply to: I should add..., Liam S., Wed, 18 Aug 2004 14:48:30
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First off Saabs are not as highly regarded as you like to think in the quality dept. the first 30 people i told that i got a saab, 10 were like "a what?", and about 18 of the rest were like "dont those cars have lots of problems?"... saab is not in the same boat that toyota and nissan are in... they have GREAT reputations, and people will but those cars. Saab is already in the hole, and if they want to climb out they need to either make VERY reliable cars, cheaper cars (good call with the 9-2x) or care much more abotu their owners (longer warranty? more recalls?). Sure i bought mine used, but had the dealer treated me better, id have bought a new one in the next few years and id recommend them more.. i really do like the 9-2x, but i will never buy a saab again regardless of how the car looks and feels, ive jsut lost faith in the company and it seems im not the only one.
Word of mouth is one of the most effective marketing tools, and because of Saabs behavior and POOR reliability (in my case, HORRIBLE), i have told everyone I know to never buy a saab... effectively convincing 4 people out of 9-3s and 2 from 9-5s. they lost 7 total sales because of their attitude to one customer. basically they just keep digging themselves deeper in a hole..
btw- our lexus has never had an issue with the LCD display or anything, out 2 maximas have never had any fuel injector problems, and bose systems are still perfectly in tact. (2000 lexus, 97 & 2001 maximas)..maybe we're lucky, but it sure leaves a better taste in the mouth than thinkign about the saabs issues... also now having issues with the replacement SID.
moral of the story, saabs are not lexuses so they need to quit acting like they can get sales from anywhere.
posted by 24.160.18...
Posts in this Thread:
- SID and Saab USA, Saab95er, Wed, 18 Aug 2004 13:04:30
- Re: SID and Saab USA, Tim, Sat, 6 Nov 2004 19:45:42
- Re: SID and Saab USA, Saab95er, Thu, 19 Aug 2004 13:33:44
- Good Customer Service Pays, Woody, Thu, 19 Aug 2004 09:26:25
- Re: SID and Saab USA, GAP, Thu, 19 Aug 2004 07:03:06
- Saab took care of me..., John T, Wed, 18 Aug 2004 21:48:57
- Re: Saab took care of me..., Tim, Sun, 7 Nov 2004 13:28:14
- Re: Saab took care of me..., Tim, Sun, 7 Nov 2004 13:27:17
- Re: Saab took care of me...I love my saab too, but, larry, Thu, 19 Aug 2004 03:47:04
- Problem is corporate world, awg, Wed, 18 Aug 2004 21:05:34
- Saab should give free....., Liam S., Wed, 18 Aug 2004 14:41:24
- Good will paid for by original owners..., Mike Lynch , Wed, 18 Aug 2004 14:18:44
- Well written Mike, Lou, Wed, 18 Aug 2004 14:41:46
- toyota or Nissan or any other, Liam S., Wed, 18 Aug 2004 14:56:47
- Re: toyota or Nissan or any other, NDS, Wed, 18 Aug 2004 17:57:52
- Saab vendor issues..., larry, Wed, 18 Aug 2004 17:31:53
- PS, Lou, Wed, 18 Aug 2004 16:19:11
- My Saabs, Lou, Wed, 18 Aug 2004 16:14:30
- Better still, ask Lexus..., Mike Lynch , Wed, 18 Aug 2004 15:22:35
- Re: SID and Saab USA, Joe E, Wed, 18 Aug 2004 13:20:14
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