[General | Members | C900 | 9000 | NG900 & OG93 | 92X | 93 | 95 | NG95 | 97X | 99 | Sonett | Vintage Models | Performance | Detail | Clubs & SOC | Other Cars | Books Movies & Music | Chat | FAQs | Gifts | Photos | Classifieds | Polls | Raffle | Sponsors]

General Bulletin Board
Search:


[Main General Bulletin Board | Post Followup | FAQ ] [ Prev by Date ] [ Next by Date ] Member Login / Signup [Most Recently Edited Saabnet.com Photo Galleries]
Follow-up from RockAuto.
Posted by John G (more from John G) on Mon, 21 May 2012 14:14:17
In Reply to: RockAuto- insane shipping prices., John G, Mon, 21 May 2012 11:00:26

I got an email from RockAuto and below is their response (at least their customer service seems pretty good). To be fair, the 4 ball joints accounted for $50 of the shipping because they were coming from over seas. Then another $40 (wasn't even listed as international) was for one power steering hose which cost $20. Yes, shipping was double the price of the part. The other $30 was for 4 brake rotors and a few misc parts. Still too much for me. Ended up finding everything through Amazon.

RockAuto Response:

Good Afternoon,

I'm sorry to hear the shipping is currently adding up to $120.00. I hope the information below helps reduce the shipping amount for you.

Our website is linked to FedEx. As you put items in the shopping cart, shipping cost is calculated "live" using their actual rates. Shipping charges vary based on:

Distance from the warehouse to you
Weight of the parts
Size of the parts (FedEx and UPS charge "dimensional weight" fees for bulky parts)
Number of warehouses involved in your order.

Our software automatically chooses to ship from the warehouse(s) closest to you and from as few warehouses as possible. But with over 500,000 parts in our catalog, it's not possible to stock everything in one place.

To minimize shipping costs:

Use the truck icons in the shopping cart and in the catalog to help you minimize the number of locations your order will ship from. As you add parts to the shopping cart, the truck icons with letters represent the location where your part will be shipping from (location A, B, C, etc.). A blank truck icon in the catalog is showing you that the particular part is available from the same location as a part in your shopping cart.
Ship to your office or business, rather than your home (commercial rates are lower).

To learn more about or products and features, please visit our FAQ page!

posted by 68.3.32...

Posts in this Thread:
Members can receive an alert when someone posts in this thread.
Post a Followup

Name:
E-Mail: (Confidential & Secure - Not revealed to other users!)
Send me email when someone posts in this thread: (available to Members)

Subject:

Posting rules are simple - No for sale/wanted ads or live auctions may be here - use the classifieds.
You may not cross-post your message to multiple BBs.
Personal attacks, insults, or flaming are not allowed.
Posting any of this will result in an immediate loss of posting privileges on this site.
Site Members do not see any warning (red) text.

Message:

Optional Link URL: (e.g. http://www.saabnet.com/)
To promote your own Saab site here, you must have a link back to The Saab Network.
Link Title:
Optional Image URL: (e.g. http://www.saabnet.com/img.jpg)




The content on this site may not be republished without permission. Copyright © 1988-2012 - The Saab Network - saabnet.com.

This is a moderated bulletin board - Posting is a privilege, not a right. Unsolicited commercial postings are not allowed (no Spam). Please, no For Sale or Wanted postings, SERIOUSLY. Classifieds are to be listed in The Saab Network Classifieds pages. This is a problem solving forum for over 250,000 Saab owners, so expect to see problems discussed here even though our cars are generally very reliable. This is not an anything goes type of forum. Saabnet.com has been a moderated forum since 1988. For usage guidelines, see the Saabnet.com Mission and Purpose Page. Please remember that you are not anonymous. Site Donations
Your address is: 107.22.127.92 - Using CCBot/2.0 - Logged.
Site Members do not see red text instructions, green links, and bottom of the page banners.
Click here to see all the Site Membership Benefits!