Alright, everyone here comes from many different backgrounds/careers/interests, except for all being saabnuts - it's really cool. But I gotta ask: Why are new car sales people the way they are (at work) at the local dealer?!?!

It's your typical US Saab dealer (w/ MB, VW, Porsche, etc). Gotta walk through the sales cubicles, sales people standing around, and parked purdy Porches to get to the Saab Parts Dept (yeah, I'm there a lot).

Invariably, I walk through a knot of sales people who continue some innane conversation about how "cool" some new thing is or how "crappy" some old thing was (like last year's now-cliche'd model). They typically glance at me, look away, and pull this high brow I'm-too-important-to-acknowledge-you trick. "You, who pull up in the "old" but shined up red 900S, are beneath me and there's nothing I would bother to do for you." I smile, nod, and/or say "hi" anyway. They ignore/say nothing. What is it about being a "high-end" car salesman that makes you so smug? Is it possible to be that much "better" than everyone else by selling pretty cars?

Another stereotype-laden picture: It's not like I show up in my Saturday worst looking for trouble. I typically go after class/clinic, business casual or suit, pleasant and happy to be there; in other words, not visually presenting myself (I think?) as one of their dreaded, no-profit "Here comes another punk wanting to drive our Porsches again" (though I would in a heartbeat). So, short of carrying in a silver briefcase with a dollar sign in gold lief on it, dying my hair gray and copping a Harvard accent - what does it take to get some common courtesy/customer service out of these people?! Walk in and declare: "I'm gonna spend 80 G's today!"? Think I'm going to just continue saying hi and smiling - maybe they'll start to feel like the idiot I do for being polite. I sold windows, doors, etc on the floor as a college student and I tell ya, this is no way to sell building materials, anyway! :o) Heck, it's not how you treat customers period. P.S. These are the VW and Porsche people; the Saab people are across the room.

'85 900S 179k (and plan to keep it even after I can afford a new Saab)

• Car Salespeople: All Like This? (rant-like), Dan W, Wed, 11 Apr 2001 15:18:29 <-- Viewing This Message
  • you just hit my dealer on the head!!! i'm too funny..., modest mouse , Thu, 12 Apr 2001 12:29:30
  • They are like that all over the world. I was on a Swiss (long), tlrm, Thu, 12 Apr 2001 12:27:42
  • Unless you plan on buying a car just ignore them, larry, Thu, 12 Apr 2001 11:25:58
  • its gate-keeper syndrome, MJM , Thu, 12 Apr 2001 10:38:25
  • Re: Car Salespeople: All Like This? (rant-like), jp, Wed, 11 Apr 2001 19:16:47
  • My motto is, I'm the one who has the money, if I'm not treated..., TKC, Wed, 11 Apr 2001 17:13:21
  • Re: Car Salespeople: All Like This? (rant-like), 91Aerojr, Wed, 11 Apr 2001 16:45:28
    • Good Ramsey Saab experience, glax, Wed, 11 Apr 2001 19:08:23
    • Ah, yes that Ramsey Saab experience...I been there twice..., TKC, Wed, 11 Apr 2001 17:11:23
      • Ahh yes Ramsey! BLAH!, Ian Whelan, Thu, 12 Apr 2001 19:50:36
      • Try Reinertsen, George Hirsch, Wed, 11 Apr 2001 18:04:16
  • I got over this type of person a long time ago., John A., Wed, 11 Apr 2001 16:21:24
  • I wouldn't include VW in that generally, Wes Miller, Wed, 11 Apr 2001 16:12:41
    • I would include VW....around here anyway..., Richard P., Wed, 11 Apr 2001 17:51:26

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