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Good luck getting any help from them...
Posted by Indiana Saab [Email] (more from Indiana Saab) on Sat, 5 Apr 2008 18:28:48
In Reply to: AudioTroll problem, Hugh, Fri, 4 Apr 2008 16:21:30
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I ordered an AudioTroll for my 2004 9-5 Aero approximately 2 years ago. I was one of the original pre-orders. I never received a unit because they couldn't ever make one that would work as promised with the SID in the 2004/2005 models. After 1-1/2 years of patiently waiting and numerous email and phone discussions with GES, I ended up selling the car and asking for a refund. It has been promised many times, and still not ever sent.
I am sorry you are having a bad time with them, but not surprised. They are not a quality organization and certainly not interested in taking care of customers.
They stole my money, and I hope this will serve as a warning for anybody who is considering buying anything from them. Don't make that mistake!
Dennis
posted by 76.5.11...
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