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Untrained technicians?
Posted by saabdoc [Email] (more from saabdoc) on Thu, 16 Jul 2009 12:28:38
In Reply to: differing dealership estimates $2613 vs. $267, OldSaabChic, Thu, 16 Jul 2009 10:25:22
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sound like an expensive trip.
Clearly if the shaft was broken off too far in on the flap, then the sleeve wouldn't have worked at the other shop.
The technician probably didn't know how to do the service bulletin. I've also have seen some guys who aren't to gental when removing the broken part of the shaft (its a little tricky)and brake off even more of the shaft and then they have to replace the whole climate box. Maybe that technician has done that before and feared selling a shaft and then breaking it and needing a complete box?
I know when these cars were under warranty before the shaft kits were available, I would dread having to do a climate box. The job sucks... I don't know to many guys who like doing the climate box, unless they are overcharging the hours on the job.
As far as the getting your money back for the diagnosis? I don't think so. They did give you an estimate and it would have fixed the issue. So it would probably be hard to get back. Although it seems a little steep for checking it out. This is a pretty common issue and if its not intermittent, its pretty easy to verify the cause of the problem. I would think about 1/2 hour labor would be a fair amount. Especially since there are bulletins addressing this issue.
posted by 71.110.4...
Posts in this Thread:
- differing dealership estimates $2613 vs. $267, OldSaabChic, Thu, 16 Jul 2009 10:25:22
- Untrained technicians?, saabdoc, Thu, 16 Jul 2009 12:28:38 <-- Viewing This Message
- Re: differing dealership estimates $2613 vs. $267, paul de k, Thu, 16 Jul 2009 12:08:13
- Re: differing dealership estimates $2613 vs. $267, bobc , Thu, 16 Jul 2009 10:54:02
- Re: differing dealership estimates $2613 vs. $267, George K, Thu, 16 Jul 2009 10:34:40
- Re: differing dealership estimates $2613 vs. $267, Pete , Thu, 16 Jul 2009 10:32:56
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