Bill,

Very sorry to hear about your bad luck. That is one of the worst stories I've heard in a long time. I catch all kinds of abuse on that board because I gripe about my 9-3, which breaks all the time. But I've never had a problem like that.

To give you a little perspective on how to proceed, egregious cases like this are usually handled "diplomatically" by the manufacturer. A friend recently had the motor go out on a 1998 Porsche Boxter. The car was dealer-maintained, but just out of its warranty period. The dealer called Porsche North America, who sent a rep out to examine the car. No abuse was detected, so Porsche NA paid for a new motor ($12,000).

Most manufacturers, most of the time, will pay for most or all of a catastrophic failure like this, if the car has been properly maintained. Your dealer should have contacted Saab on your behalf. Regardless, you should contact them and politely but firmly explain that you cannot accept a $30,000+ car blowing up after 54,000 miles. Explain that you understand that the car is out of warranty, but obviously this wasn't a natural failure but an extraordinary manufacturing defect that the manufacturer should take care of out of good will.

They will probably have you contact Saab's legal department. I haven't dealt with them, but I have the impression from other posts that Saab is not a very friendly operation. Hopefully I'm wrong. But you should push this to the limit, including letters from your attorney if they refuse to be reasonable.

Just keep in mind -- just because the car is out of warranty (and barely) does NOT mean that they can or should just walk away. Legally, maybe they can. But this would be a drastic departure from how manufacturers normally handle cases like this. I'll bet that if you're persistent enough they will pay for most or all of this. And in fact there may be legal precedent for redress even outside a warranty, in cases of catastrophic mechanical failure.

Good luck.

posted by 199.207.2...

• broke turbo = blown engine = $9,000 - anybody else???, Bill, Wed, 13 Feb 2002 02:11:42
  • Usually manufacturers will pay for these problems..., Jay Besoin, Thu, 14 Feb 2002 13:09:05 <-- Viewing This Message
    • Re: Usually manufacturers will pay for these problems..., mprops, Thu, 14 Feb 2002 14:43:55
      • I think you're right, Jay Besoin, Thu, 14 Feb 2002 15:05:06
  • SAAB should cover this to at least 2/3s, Coolknight, Thu, 14 Feb 2002 04:10:44
    • Re: SAAB should cover this to at least 2/3s, Matt, Thu, 14 Feb 2002 09:10:05
      • Re: SAAB should cover this to at least 2/3s, Jay Besoin, Thu, 14 Feb 2002 13:18:02
  • Possible Emissions Warranty ?, Mike Lynch , Wed, 13 Feb 2002 20:16:05
    • Re: Possible Emissions Warranty ?, Dean C, Wed, 13 Feb 2002 22:50:25
  • Connection of turbo problems with "bolt" recall-2000?, ESK, Wed, 13 Feb 2002 16:14:48
  • Re: broke turbo = blown engine = $9,000 - anybody else???, Dan Wyman, Wed, 13 Feb 2002 14:53:50
    • Re: broke turbo = blown engine = $9,000 - anybody else???, patrick, Wed, 13 Feb 2002 15:47:19
  • Re: broke turbo = blown engine = $9,000 - anybody else???, SoCalJim, Wed, 13 Feb 2002 13:25:59
  • Re: broke turbo = blown engine = $9,000 - anybody else???, amtsst, Wed, 13 Feb 2002 12:39:20
    • Re: broke turbo = blown engine = $9,000 - anybody else???, Lemon Lawyer, Thu, 14 Feb 2002 22:15:33
  • I do not believe this!!!!, Dean, Wed, 13 Feb 2002 10:07:43
    • Re: I do not believe this!!!!, Wayne Dowers, Wed, 13 Feb 2002 15:47:13
      • Re: I do not believe this!!!!, SoCalJim, Wed, 13 Feb 2002 16:10:06
        • You're speaking of the Major Systems warranty..., brian@saabcenter.com, Sat, 16 Feb 2002 13:43:40
    • Very good point..., KeithB, Wed, 13 Feb 2002 10:33:26
      • In fact, they may be interested in examining your car.., Jay Besoin, Thu, 14 Feb 2002 13:14:19
  • SAAB should cover that 100%, nickR, Wed, 13 Feb 2002 08:11:57
  • JOSAAB I take back my reply to r last post..., AndyW, Wed, 13 Feb 2002 03:26:34
    • Thanks Andy for your reply.....>>>>>>>, JOSAAB, Wed, 13 Feb 2002 11:56:08

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