Not Normal - You Should Complain - Saab NG900 & OG9-3 Bulletin Board - Saabnet.com
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Not Normal - You Should Complain
Posted by gatorcpa [Email] (more from gatorcpa) on Fri, 15 Mar 2002 14:48:04
In Reply to: Viggen Brakes @ 23k mi. - Normal?, Mike Lynch [Profile/Gallery]
, Thu, 14 Mar 2002 17:06:23
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I had a similar problem with my 2000 9-3 Convertible.
Brought it in for 20K service and dealer said it needed new brake pads. I told him to do nothing until he heard back from me.
Next call was to SAAB USA in Georgia. They called me back a day later and said that they would cover the replacement work and they call the dealer to take care of business.
The key is that you must not authorize the work until you speak with SAAB USA. Once you obligate yourself to pay, they won't pay.
I have read many reports of premature brake failures on 9-3's on this baord. If you don't complain and make them pay, SAAB will continue to buy defective parts.
Good Luck,
gatorcpa
'00 9-3 convertible (with new brakes)
Good Luck
posted by 208.249.9...
Posts in this Thread:
- Viggen Brakes @ 23k mi. - Normal?, Mike Lynch , Thu, 14 Mar 2002 17:06:23
- Not Normal - You Should Complain, gatorcpa, Fri, 15 Mar 2002 14:48:04 <-- Viewing This Message
- Not Normal - You Should Complain, gatorcpa, Fri, 15 Mar 2002 14:48:03
- Re: Viggen Brakes @ 23k mi. - Normal?, JC, Fri, 15 Mar 2002 12:37:21
- It can be normal, Mike S, Thu, 14 Mar 2002 19:48:34
- Not normal., Coolknight, Thu, 14 Mar 2002 18:02:21
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