Re: In defense of roadside assistance - Saab NG900 & OG9-3 Bulletin Board - Saabnet.com
The banner above is an advertisment - if it asks you to download software, please ignore.
Site News -
[General | Members | C900 | 9000 | NG900 & OG93 | 93 | 95 | NG95 | 99 | Sonett | Vintage Models | Clubs | Other Cars | FAQs | Gifts | Member Photo Galleries | Member Directory | Classifieds | Manuals | *Buddy Registry | *Mileage Registry | Polls | What's New | Raffle | Photo of the Month | Sponsors]

NG900 & OG93 Bulletin Board
1994-2002 [Subscribe to Daily Digest]
(Search Author's Posts: e.g. Keyword:username)*Members Only

[Main NG900 & OG93 Bulletin Board | BBFAQ | Prev by Date | Next by Date | Post Followup ] Member Login / Signup - Members see fewer ads. - Latest Member Gallery Photos
Re: In defense of roadside assistance
Like This Post: - Subscribe to Daily Digest for this Bulletin Board
Posted by Ken Schoenberg [Email] (more from Ken Schoenberg) on Mon, 28 Oct 2002 14:08:03 Share Post by Email
In Reply to: In defense of roadside assistance, Vince, Mon, 28 Oct 2002 08:20:28
Alert me when someone posts in this thread:
Members do not see ads below this line. - Help Keep This Site Online - Signup

Vince,
I'm sure there are some caring people at Roadside assistance. The first person I talked to got a tow truck to my car within an hour. The problem is that's really all they know how to do. There's no one there that can walk you through a problem, or answer ANY questions about the car. There also really seems to be a feeling transmitted from the group that Saab is just something extra that they deal with...that they are not Saab assistance they are GM assistance.
I've never cared that GM owned Saab...but it really appears to bother some of the GM folks.
A big issue for me is the safety of my wife when she is out in the car. I've got to know that if she calls for assistance someone is going to make sure she (and hopefully the car) can get to safety in a reasonable period of time and not just be left out on the road with a disabled car and the instruction to call another towing company and put in for reimbursement.
Anyway, my dealer apologized profusely today...told me that they are going to do their own 12 hour by 7 day service because all they have heard lately is complaints about poor service from GM Roadside Assistance.
As for the problems with the top I haven't heard from the dealer yet on what malfunctioned.
...ken

posted by 67.34.81...

Posts in this Thread:
Alert me when someone posts in this thread:
Members do not see ads below this line. - Help Keep This Site Online - Signup
Post a Followup

No Site Registration is Required to Post - Site Membership is optional (Member Features List), but helps to keep the site online
for all Saabers. If the site helps you, please consider helping the site by becoming a member.

Name: Member Login / Signup - Members see fewer ads. - Latest Member Gallery Photos
E-Mail: (Optional)
Re-Enter E-Mail: (Confidential & Secure - Not revealed to other users!)
Note: Please check your spam folder for BB responses.

Subject:

Posting rules are simple - No for sale/wanted ads may be posted here - use the site classifieds.
You may not cross-post your message to multiple BBs.
Not permitted: political/religious topics and being disrespectful (personal attacks, insults, etc...).
 Site Members do not see any red text, inline ad links, bottom of page anchor ads, box ads, or anti-spam check.

Message: (please no for sale/wanted classifieds - post those in the Saabnet.com Classifieds)
Links are now automatically made active, no need for any special code (or use the Option Link field below) - don't put links in () or end with a '.'
To add inline images to your post, use [img]http://www.domain.com/img.jpg[endimg] (or use the Optional Image Link field below).

Links are now automatically made active, no need for any special code (or use the Option Link field below) - don't put links in () or end with a '.'
To add inline images to your post above, use [img]http://www.domain.com/img.jpg[endimg] (or use the Optional Image Link field below).
Optional Link: (e.g. http://www.saabnet.com/)
Link Title: (Optional)
Optional Photo/Image Link: (e.g. http://www.saabnet.com/img.jpg)
Photo/Image to Upload: (Please be patient while file uploads)



StateOfNine.com
SaabClub.com
Jak Stoll Performance
M Car Covers
Ad Available

The content on this site may not be republished without permission. Copyright © 1988-2024 - The Saab Network - saabnet.com.
For usage guidelines, see the Mission & Privacy Notice.
[Contact | Site Map | Saabnet.com on Facebook | Saabnet.com on Twitter | Shop Amazon via TSN | Site Donations]

Random Saabnet.com Member Gallery Photos (Click Image)
This is a moderated bulletin board - Posting is a privilege, not a right. Unsolicited commercial postings are not allowed (no spam). Please, no For Sale or Wanted postings, SERIOUSLY. Classifieds are to be listed in The Saab Network Classifieds pages. This is a problem solving forum for over 250,000 Saab owners, so expect to see problems discussed here even though our cars are generally very reliable. This is not an anything goes type of forum. Saabnet.com has been a moderated forum since 1988. For usage guidelines, see the Saabnet.com Mission and Purpose Page. Please remember that you are not anonymous. Site Contact | Site Donations | Other Sites by SP - Poverty2Prosperity.org | Run Club Menlo Park | ScreenBot


Site Members do not see red text instructions, bottom of the page anchor ads, or box ads.
Click here to see all the Site Membership Benefits!