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So dealers understand "customer service"......
Posted by REM in Seattle (more from REM in Seattle) on Fri, 24 Jan 2003 11:15:01
In Reply to: Since when are headlight bulbs covered under warranty?, Ed G, Fri, 24 Jan 2003 09:58:48
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and repalce small items like lamps for free. You geta good feeling and will continue to use the dealer for service, and it costs them very little. Nice thing for all concerned. :O)
Rob Mustard (aka REM in Seattle)
1984 Saab 900T, 3-door, 5-sp; 242,000 miles (RIP)
1991 Alfa Romeo Spider convertible, 5-sp; 89,000 miles
1998 Saab 900SET 5-door, automatic; 55,000 miles
2003 MINI Cooper 'S', 6-sp; (on order for mid-May delivery)
posted by 208.49.241...
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