Re: Okay Okay, I called them back again... - Saab General Bulletin Board - Saabnet.com
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Re: Okay Okay, I called them back again...
Posted by Noel (more from Noel) on Thu, 14 Oct 2004 11:36:24
In Reply to: Okay Okay, I called them back again..., Scott Paterson [Profile/Gallery]
, Thu, 14 Oct 2004 09:46:41
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Don't call service...you aren't getting anywhere. IMHO, the service manager's job is to keep customers semi-happy at the greatest profit and least cost to the dealership. And since you didn't buy the car from them he probably has even less of an incentive to help you. As I said, Just MHO.
Go to the GM of the dealer or the owner (if it is a different person) and state the situation, acknowledging that it is not really a dollar issue but that there is a principle involved here that relfects on his business. And depending on the store, he may not even know this goes on..it could be service taking the initiative to rip off people's platge frames. They may even have a collection! 8-)
N
posted by 69.163.4...
Posts in this Thread:
- Update on Stolen Plate Frame... lack thereof, Scott Paterson , Wed, 13 Oct 2004 20:44:29
- Thanks Leon! Chucking his BB Frame..., Scott Paterson , Thu, 14 Oct 2004 16:55:53
- Okay Okay, I called them back again..., Scott Paterson , Thu, 14 Oct 2004 09:46:41
- You have a right to be very angry, Saabpilot , Thu, 14 Oct 2004 08:02:33
- One word: Leverage, Bret, Thu, 14 Oct 2004 06:21:43
- They owe you a frame, ckpaden, Wed, 13 Oct 2004 21:41:49
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