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I received a call like that just over two years ago. The Crecit Card company called me at home (in Michigan) to verify a string of recemtly made charges in the Miami area. Over the telephone they said "Don't worry, we will take care of everything".
It took nearly a year for the situation to be completely resolved. In the mean time I had to pay the card company for the disputed purchases, prove I didn't make them (they developed amnesia that they talked to me In Michaigan at the same moment some of these charges were being made), and wait to get reimbursed by the card company. The retailer did have a signature for one of the purchases - a backwards scrawl that didn't resemble anything.
They immediately froze my old account and I had to wait a week for new cards, then they did two really stupid things. First, they automatically linked my old account to my new one, meaning any further fraudulent charges on the old account were immediately transfered to the new account! "Sh** for Brains" if I ever heard it. And second, they put an "audit watch" on my new account, meaning stores and other retail outlets had to call the 1-800 number on the back of the card and have all transactions verbally authorized by the card company before they would be accepted. Ever try to buy Christmas presents during Thanksgiving weekend with a credit card requiring all charges to be called in and verbally authorized? How about gas from one of the automated pumps?
In the end it all worked out. I got my money back, I dumped the old credit card company, and I now have two accounts with different card companies so I can't be held hostage by a single credit card company's policies in the future (one account almost never gets used-just enough to keep it open & active).
Best of luck. I hope all your holiday shopping is complete.
posted by 198.208.22...
_______________________________________
Saabs owned:
2008 9-5 Aero Sedan, sold at 227K miles
2006 9-3SC 2.0T - Wife's daily driver
2000 Viggen Convertible - Sold May, 2022
1964 Quantum IV Formula Car - Retirement project
2000 9-5lpt Sedan, sold at 318K miles
Posts in this Thread:
- credit card scam, TimBrown, Fri, 17 Dec 2004 08:10:31
- I was once a fraud suspect!, egsAero, Mon, 20 Dec 2004 06:49:50
- Best of Luck - a long battle looming...., MI-Roger
, Mon, 20 Dec 2004 03:43:57 <-- Viewing This Message - Got a call tonight - but it was my new Saab, SS, Sat, 18 Dec 2004 17:07:33
- CREDIT REPORT INFO, Boris88SPG, Fri, 17 Dec 2004 12:52:18
- Got a call yesterday, lowbar, Fri, 17 Dec 2004 11:36:02
- There's not enough security on cards, IMHO, Noel, Fri, 17 Dec 2004 09:34:05
- Camera phones, Ari
, Fri, 17 Dec 2004 08:43:35 - Yes, more so during holiday seasons, check those ...., TKC, Fri, 17 Dec 2004 08:35:50
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, Fri, 17 Dec 2004 20:09:54