Extra good service bites..... - Saab General Bulletin Board - Saabnet.com
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Your dealer has been going above and beyond. That's been the policy for awhile now, your dealer has been going above and beyond for awhile now. They've set an expectation level, sustitute transportation, that they can't continue to meet every time.
In essence their good will has bit them in the ass as far as you're concerned, the unfortunate consequence of extra good service some times.
You remarked that you can still get a loaner, but that they were already loaned out. That's normal too. Saab dealers are mostly happy to schedule loaners that they own, and they are all required to own a certain number depending on volume, and provide them if and when the can, it's just that in your case as you said, they were out.
Posts in this Thread:
- Saab no longer providing rentals for CPO vehicles, yoeddy, Mon, 13 Mar 2006 11:14:57
- Re: Loaners, AeroDave, Mon, 13 Mar 2006 13:09:37
- Extra good service bites....., Mike Lynch , Mon, 13 Mar 2006 13:01:56 <-- Viewing This Message
- Charles River Saab in Watertown has rentals available, turrbo , Mon, 13 Mar 2006 12:06:12
- Which dealer in Boston?, 2garfields, Mon, 13 Mar 2006 11:52:05
- Re: Saab no longer providing rentals for CPO vehicles, jimg, Mon, 13 Mar 2006 11:38:22
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