Tire warranties are pretty worthless - Saab General Bulletin Board - Saabnet.com
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Tire warranties are pretty worthless
Posted by jack vines (more from jack vines) on Thu, 23 Feb 2012 17:18:38
In Reply to: damn good advice, Ken Fisher, Thu, 23 Feb 2012 10:55:21
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Many years ago, I was a Service Manager at a Goodyear store. Everyone buys tires on sale, by mail order or gets them OEM.
However, the warranty adjustment is based upon a fictional "list price" which no one ever pays. Bring in a tire with road hazard damage and typical tread wear. The warranty "pro-rated wear cost" will equal what the tire sells for on any given sale ad. Thus, the customer ends up pretty much buying the tire again.
Having to fight with unhappy customers over warranty claims was one reason I got out of that business.
jack vines
posted by 67.185.237...
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